Personal Fireproof Safes. Most safes allow for a 1 or 2 number margin of error while dialing, which is why you only needed to test every 3rd number. Make sure that each time you align the number with the index mark (at 12 o’clock on the dial ring) that you do it precisely, so you are dialing the number exactly. I have a lagard lock on me gun safe. As soon as I cleaned up the terminals it worked. Another possible reason your safe won’t open is your code has been deactivated. I opened my safe yesterday morning and by that afternoon and today it won't open and I an using the right combintion but … “Redhead” has been used by a couple of manufacturers as names for certain lines of safes. If it has a mechanical lock (No buttons or keypad but has a mechanical 100 number dial) on it turn the dial five complete rotations in either direction. If you simply can’t remember the combination for the safe, take a break. Forgotten Combination. our sentry safe wont unlock with the password.. ... (has new. Why is this so important to you. I installed a 9v. Hey all. Multiple beeps sound and light flashes, but won’t open. Also it is important that you look at the paperwork when you get your gun safe from Champion. Fortress Lock, Safe, & Security, LLC 14213 Running Deer Trl Austin, TX 78734 Local: 512-800-3030 Toll Free: 866-945-6257 Fax: 877-955-6257 info@FortressLockAndSecurity.com www.FortressLockAndSecurity.com i know the combo no. Your safe also may have a time delay. Now I just need a locksmith to fix it. If this is the case, you will need to wait for the specified time delay period (typically 10 minutes) and re-enter your code. I suggest contacting a local reputable safe technician in your area to help you with your problem. This will release some of the extra pressure on the bolt and should help the handle move more freely. ( Log Out /  Be sure that you do not kick the keypad or the handle. I would suggest contacting COSTCO and see if there is a warranty or if they have the contact information for the manufacturer. Of course, this method can be a little difficult without locksmith tools, such as a borescope. Note: If your safe still doesn’t open, call customer service +1 (847) 665-1635. All rights reserved. Steve, Well after getting it home I find out Patriot Safes are out of buisness now. You can do so by checking http://www.findalocksmith.com or http://www.savta.org and using their search tools, should be able to find someone near you able to help. Turn your back to the safe, and kick the door, hard, a few times. It is important to try this step first, even if your keypad beeps and lights up as normal. Nope. Next, pull the handle in the opposite direction than you normally do and enter the code. But don't worry, it's not inside. Many safes  go into penalty lockout mode if too many wrong codes are entered. Can I peel off the existing keypad and replace it with a new electronic Lagard keypad, get the safe door opened, get access to my contents and have a working safe? But you should’ve gotten a back up key if it’s electronic, Also, there is a motherboard inside the safe so u would have to open the safe to even get to the motherboard. Remember that if it doesn’t work it means you would have put a different code in the inner pad so repeat the steps again and set it upright. Use your emergency key that came with the safe to open it if you forgot the code or if the batteries have died. Fingers crossed, the reason your safe won’t open is as simple as dead batteries. Always try the battery and unplug what u can and reset it. We’re happy to help! Fortress personal fireproof safes are affordable and sure to provide you with the confidence you need in the home or at the office. Create a free website or blog at WordPress.com. The good news is that U.L. After an evening of total grrrr frustration, I came across this site on google. We love hearing stories like this! ( Log Out /  Take a 15 minute break and try again. Warning. 3StrikesNC. As with any electronic device, wiring can get disconnected and/or damaged. Any help will be appreciated. Digital locks on gun safes are great…most of the time. If you're ready to pay, hire a locksmith. 3. If this happens to you, simply punch in your code again and turn the safe handle to open the safe. At this point the lock won’t open even with a fresh battery it beeps four times when I enter the correct code or the default code. I have a heritage safe and I"am having problems with the electronic closing lock, is their anyone who has any - Answered by a verified Electronics Technician. 1. Now turn the dial clockwise (right) and the dial should come to a dead stop. Also I wouldn’t go through the company unless your motherboard is defected and they send u another one like I got when mine quick working. The super master code is serial number specific, which means no other safe has the same code as your safe. 3. Their customer support is closed till Monday. works with leading chain establishments, property managers, access control integrators, 6 UNDERSTANDING YOUR MODEL NUMBER FOR SPORTS AFIELD MODELS LISTED BELOW, INCLUDING THE BASIC, STANDARD, 18-GUN WATERPROOF & FIRE SAFE, SANCTUARY, HAVEN, PRESERVE, TAC LZ & JOURNEY SERIES SAFES, please refer to sections 7-10 for safe and E-Lock … Nope required to open your safe. It may be that there is debris in your lock and could be as simple as vacuuming the keyway out to clean out debris. It may seem like useless advice, but sometimes, if you divert your attention to another task for a short period, the thing you are trying to remember will suddenly return. Use the information the manufacturer grants in order to open the safe personally or to hire a locksmith to open it based on the specifications of the lock. Open the safe with a key. I bought it as-is from a local outlet store. We have a 2007 redhead cabinet with combination but lost the combination and cannot open the cabinet.How can we reset this before calling a locksmith? Congratulations! Glad we could help! Observe polarity when you connect the new battery. If you are getting a low battery warning of any sort and if the safe won’t open it is likely that this is the problem. 3 –  In some cases they have tried the wrong code, and get put into a lockout mode which means you will not be able to enter another combination for about five minutes. If you do not, it will relock after a few seconds. Remove the key cover from either the handle or the control panel to reveal the lock. You can use these to rest the code of the safe. Drilling the Safe Open – Your Last Resort to Get Into an Expensive Safe. Step 1: Look for the bolt openings at the back of your safe. How gun safes are welded…. Remove the keypad and inspect the wires to see if they have come loose, are kinked, or cut. Most electronic safes, most especially the smaller safes, have a small hole either at their back or bottom portion. 4. Use an alkaline or a lithium battery so you won’t have to change it again for a long time. How can we reset this before calling a locksmith? Great security for home, office, apartment or dorm to protect documents and valuables is a need we all share. as you stated, the battery did not have enough “juice” to completely retract the boltwork. © 2017 LockNet. i am have the same problem. If this happens, wait 10 to 20 minutes, and try again. I got it for free. Slide the keypad housing away from the door (similar to changing the batteries). If you own an electronic lock on your gun safe and you find that for some odd reason your password/code is not working out, there is usually a simple explanation for that. Your best bet is to go to http://www.findalocksmith.com or http://www.savta.org to find a reputable locksmith/safe technician to help you. Change ), You are commenting using your Twitter account. If there is a lock failure, you will need to locate a reputable safe technician in your area. One of the researchers had his three-year old open the safe simply by lifting it a few inches off the ground and dropping it, a technique very similar to the "smack" method that Alex Lewis showed us a few months ago on common digital safes. There is no power going to the key pad even though I’ve replace the 9V battery with a new one. Worked fine for a day. 11 years ago If you could open it without the combo, it wouldn't be much of a safe, would it?