Remote Desktop License Issue There is a problem with your Remote Desktop license, and your session will be disconnected in 60 minutes, Contact your system administrator to to fix this problem. My guess is that the licensing server needs to be a 2019 server as wel, as per microsoft documentation https://docs.microsoft.com/en-us/windows-server/remote/remote-desktop-services/rds-client-access-license Today, 27 days later, connecting clients on the machine which hosts the licensing server receive: (cached key?) So i’ll post a separate one. Installed the role of Remote Desktop Services, Remote Desktop Licensing Service and Remote Desktop Session Host. Preservation of metric signature in Cauchy problem for the Einstein equations, How to make particles on specific vertices of a model. Same issue with 2019 Workgroup RDS licensing. rev 2021.2.12.38571, The best answers are voted up and rise to the top, Server Fault works best with JavaScript enabled, Start here for a quick overview of the site, Detailed answers to any questions you might have, Discuss the workings and policies of this site, Learn more about Stack Overflow the company, Learn more about hiring developers or posting ads with us, Workgroup Server 2019 - RD Licensing - No licenses issued, 60 minute client timeout message, Why are video calls so tiring? The RD Licensing Manager shows "issued" as 0 for both device and user CALs. I read that workgroup machines don't allow user CALs, so I converted mine to device CALs. Making statements based on opinion; back them up with references or personal experience. That’s all I needed. 1. Non-plastic cutting board that can be cleaned in a dishwasher, Vampires as a never-ending source of mechanical energy. After rebooting the server the install will finish. EventViewer:Applications and ServicesLog:Microsoft:{anything RDS/TS related}. 2. In our single server RDS deployment, you must tell the Remote Desktop Session Host server where to look for its licensing. Same here, when LicensingMode is 4 (Per User), but it is ok, when LicensingMode is 2 (Per Device). * I incorrectly mentioned above that the license warning wasn’t issued. By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy. Unfortunately that didn’t solve my issue. -) the server is in a workgroup and can you do a snip of the RD License Diagnoser screen and paste it here? After a user is connected for 60 minutes, then their remote desktop session is disconnected and they need to … How do I respond to a player's criticism that the breadth of feats available in Pathfinder 2e is by its nature restrictive? Helping inform and transform from a distributed computing model, ** Update 10/4/2018 –  I just tested out RDS installation on Server 2019 in workgroup mode and the same configuration issues will be experienced and the process below will get you through it. Didn’t realize that regular users never get a warning. Can not get RD Session Host server to accept my credentials for a Licensing server in a workgroup setup. Do I need RDS CALs for the users that come with Windows Server 2012 R2 Foundation? * RD Session Host (domain joined), pointing to License Server with registry keys from post. PerUser licenses aren’t tracked when in that configuration (licensing mode mismatch? Installing Tera 2220/2240 in Dell Precision Tower System, and How an Install Went Wrong. "there is a problem with your remote desktop license and your session will be disconnected in 60 min". (Windows 2019 Server in workgroup mode) Windows Server 2019, Russian version, clean installation, licensed, activated, in the workgroup. – Scott, Hello Scott, And yes, the Revoke License option is greyed out. Can anyone identify the Make and Model of this nosed-over plane? 3. After a reboot I fired up the RD License Manager and activated the server. * Both services were installed using Role-based installation ( Log Out /  To learn more, see our tips on writing great answers. My previous comment is still being moderated. -Scott **. Also, any errors in the standard System/App logs or the RED logs? Anime like "The Old Guard" involving a small number of immortals being hunted for the secret of their immortality. I was then able to connect with 10+ clients on either machine simultaneously. – Has the workstation you are using to connect to the RDS server been used to connect to any other RDS servers? I also installed device licenses for 2016 as well, but this did not help. This article provides information on the questions around the supportability (or recommended approach) of setting up Remote Desktop (RD) licensing across domain, forest, or work groups. Users are getting license warning and are disconnected after 60 minutes from WVD Hello, we have a situation that two minutes after logging into a WVD session (Win 10 1903 multi-user), users are getting a warning about an invalid license and they will be logged off after 60 minutes. Server Fault is a question and answer site for system and network administrators. I verified that the local gp on either machine was configured (comp config > admin templates > rds > rd licensing > remote desktop session host > licensing > License Diagnoser shows all green. I’ve checked the event log, but there is absolutely nothing useful. Did some digging – maybe kill the GracePeriod licensing key in the registry? One thing to note is that when I connect I do NOT receive the warning that no RD License Server is available, which is good. Evertime when a user logs in it gets the following message: ' There is a problem with your Remote Desktop license, and your session will be disconnected in 60 minutes, Contact your system administrator to to fix this problem' (not like MS to not log problems somewhere) I read that workgroup machines don't allow user CALs, so I converted mine to device CALs. Recap on the set up: ( Log Out /  Pricing for retail version: RDS 50-USER CALs - $925 and RDS 50-Device CALs - $910 USD only. ** Also, if you installed RDS on a system with Active Directory installed, you may, or may not, get the Overview GUI installed on your server (error pic above). In the Select Computer dialo… – No errors/warnings on the Client side logs after connecting regarding RDS licensing? The session on the Remote Desktop server does not transition to a disconnected state. Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Terminal Server\RCM. Podcast 312: We’re building a web app, got any advice? I’d leave the RD Licensing in place (so you don’t have to go meddling with re-claiming your installed licenses). Add the users that you want to allow to connect to the Remote Desktop Users group. Hi there, I installed remote desktop license in Windows Server 2019, when I remote to the server, it shows a warning below. Along with the needed AD pieces, there is also the issue of the RD Connection Broker service won’t install, due to the lack of permissions – which means you do not have an RD Management interface with which you can configure your RD environment. I can see the licenses installed in the Server, but licenses are never issued. So if you install RDS in a workgroup in 2016 or 2019, you should use Per Device mode. Remote Desktop Services (RDS) is designed to be in a Microsoft Active Directory integrated environment, meaning there is a writable DNS server in the environment and an AD User/Service database to pull environment information from. The 2 registry keys (LicenseServers and LicensingMode) are supposed to be added on the RD Server, correct? To check and change the status of the RDP protocol on a remote computer, use a network registry connection: 1. 3 minutes to read; D; x; s; In this article. But if a user tries to login he’s getting a blue banner with the following message: “REMOTE DESKTOP LICENSE ISSUE” “There is a problem with your Remote Desktop license, and your session will be disconnected in 60 minutes, Contact your system administrator to to fix this problem.” Changing the licensing mode to “Per User” fixes the issue. So, RD will hit your RD license host and ask for a Per Device licenses, which it doesn’t have. ( Log Out /  Both WinServer 2016. I still get a warning as Admin. https://www.360ict.nl/blog/no-remote-desktop-licence-server-availible-on-rd-session-host-server-2012/. Windows Server 2016 both working and not working without configuration or licensing? -) i’ve tried it with multiple clients Hey Ale, We want to deploy few new rds servers on server 2019 but it seems that the per user licensing is not working correctly if in a workgroup. original install date for the machine running the licensing service is Feb-2019. If you try to use RDS 2019 Per User CAL in a workgroup (not in a domain), then the RDSH server will forcibly ending a user session every 60 minutes with a message: “Remote Desktop License Issue: There is a problem with your Remote Desktop license, and your session will be disconnected in 60 minutes”. I verified that the local gp on either machine was configured (comp config > admin templates > rds > rd licensing > remote desktop session host > licensing >, 1) use specified server is configured on both servers Change ), RDS 2016 & 2019 in a Workgroup or With Active Directory – Licensing Failure. 2. Supervisor has said some very disgusting things online, should I pull my name from our paper? There is a problem with your Remote Desktop license If an appropriate RDS CAL is available from a license server, the RDS CAL is issued to the client, and the client is able to connect to the RD Session Host server and from there to the desktop or apps they're trying to use. i rebuilt the licensing database and re-applied the per-device licenses with no effect. Asks for licensing type, key if retail purchase, agreement # if VL, etc. An update to this article. "There is a problem with your Remote Desktop license, and your session will be disconnected in 60 minutes, Contact your system administrator to to fix this problem." Why do "beer" and "cherry" have similar words in Spanish and Portuguese? Having charset "utf8mb4" - does it mean every character takes 4 bytes, or only those that need 4 bytes? or you have any ideas off the top of your head? It appears in Windows Server 2016 and 2019 Microsoft is enforcing Per Device mode in a workgroup configuration. Can you specify: I see 3 warnings (Event Id: 226) in the client on TerminalServices RDPClient/Operational. The Remote Desktop Licensing Tools; The Remote Desktop Licensing Diagnoser Tools . This is not usually an issue as RDS CALs can be converted between Per User and Per Device in the licensing manager. ** Other important note here…  An RD Licensing instance can handle Per User and Per Device licenses and hand them out with no problem to multiple RD Session Hosts, but a single RD Session Host can only ask for 1 type of RD License – either Per User or Per Device. Still 0 issued. I’ve tried it with the final WS 2019 and the licensing diagnose is not showing problems. Change ), You are commenting using your Facebook account. Can Tentacle of the Deeps be cast on the surface of water? Even if you do have the GUI installed in this scenario – it’s almost a 100% chance that the Licensing Configuration through the GUI will not work. Professor Robert McMillen shows you how to fix Remote Desktop Server License Expiration error Windows Server 2019, 2016 and 2012. But if a user tries to login he’s getting a blue banner with the following message: “REMOTE DESKTOP LICENSE ISSUE” “There is a problem with your Remote Desktop license, and your session will be disconnected in 60 minutes, Contact your system administrator to to fix this problem.”, Hi Manuel, In the text box that appears, enter regedt32. Instead, it remains active even though the client is physically disconnected from the Remote Desktop server. There is a problem with your Remote Desktop license, and your session will be disconnected in 60 minutes. I definitely had to install per-user licenses in 2012R2 at least. Contact your system administrator to fix this problem. Apologies for the slow reply, wordpress just notified me today that your comment was out there. …I’ve bad news for you: in Windows Server 2019 environment, User CALs require AD. I configured the licensing server on the same day for both machines. Hey Tobias, Just getting back to answering some of these questions. First, go to the Start menu, then select Run. 2) remote desktop licensing mode was user, now set to device, used gpupdate /force when making changes, but the message about the 60m timeout persists on connection, RD licensing diagnoser "did not identify any problems to report". The RD Session Host server then requests an RDS CAL from the Remote Desktop license server. Once you have those set, restart the RD Licensing Service and RD Session Host Service and then re-run the RD License Diagnoser – it should run clean now. I don't want to have to do something like that unless I absolutely have to. Ok, so if you are here – you already know this is not a recommended configuration for Remote Desktop Services, but you want to do it anyway. I’m sure you’re on it, but checking the box here…) I then have another 60 minutes before this happens again. ; To find the Remote Desktop Users group on a workgroup server, open Computer Management and then navigate to Local Users and Groups\Groups. Note. I have 7 sessions from a single laptop between both machines. How to Recover “Bricked” Teradici endpoint on Wyse P25/45, Dell 5030/7030. (maintenance details). Contact your system administrator to fix this problem. Stack Exchange network consists of 176 Q&A communities including Stack Overflow, the largest, most trusted online community for developers to learn, share their knowledge, and build their careers. What law makes a Movie "Nicht Feiertagsfrei"? I’m working with Win Server 2016. site design / logo © 2021 Stack Exchange Inc; user contributions licensed under cc by-sa. Licensing doesn’t show any error. Open up Regedit and navigate to: HKLM\Software\Policies\Microsoft\WindowsNT\TerminalServices. Buy Windows Server 2019 Remote Desktop Services CAL (Client Access License) from Microsoft Partner with PayPal money back guarantee. If you’re getting the following error message upon connecting to your Windows Server 2019-based Remote Desktop Session Host that is not joined to a domain: There is a problem with your Remote Desktop license, and your session will be disconnected in 60 minutes. : Update: – What type of licenses were installed: PerUser or PerDevice? So given these fail points, without taking other steps you will wind up with an RD environment that cannot be accessed due to RD Licensing configuration failure (yeah, you do need RD licenses, too). * License Diagnoser is Green. Can you do a snip of your RD License Diagnoser screen and drop it in here? Remote desktop license issue I am getting message "remote session disconnected because Remote Desktop client license stored on this computer has been modified"This is … In our case, it is Per User. 5 points Wh Hi Manuel, just getting back around to looking at this… Verfying: you have 2019 PerUser licenses installed? Is there a technical name for when languages use masculine pronouns to refer to both men and women? What legal procedures apply to the impeachment? Why is exchanging these knights the best move for white? ( Log Out /  How to break out of playing scales up and down when improvising. In group policies, the license server is specified and the "per user" mode is selected. I’ve installed one 2016 and one 2019 CAL (through our SPLA aggreement) but the licenses are only showing as available and not as assigned. Why is it said that light can travel through empty space? Change ), You are commenting using your Google account. Open Server Manager > Install Roles > Role Based Features (Not RDS Installation) 2. Can you please read below in case I missed something? What is the historical origin of this coincidence? To subscribe to this RSS feed, copy and paste this URL into your RSS reader. I installed the remote desktop licensing service on 18-Mar-2020 and installed 50 user and 50 device licenses. I just looked at RD Licensing manager on one server and it shows the licenses and the users they are issued to. RD Server doesn’t have access to DNS. We need two policies: Use the specified Remote Desktop license servers – enable the policy and specify the RDS license server address. This is a common issue where Per User licenses are purchased and installed, but the Default licensing mode configuration for RDSH is “Per Device”. I’m trying to set a License Server not in domain with an RD Server in domain. Saying an error was encountered when transitioning from TsSslStateHandshakeInProgress to TsSslStateDisconnecting. To do this, use the following tools: To find the Remote Desktop Users group on a DC, open Active Directory Users and Computers and navigate to the Builtin container. 4. Here’s what you will see in EventViewer:System logs: And when you go to RD Licensing Diagnoser, you’ll see this: And looking in RD Overview in Server Manager, you get: Since you don’t have the GUI to work with to configure RD Licensing with, we’re going to have to go about this differently. * No connection broker used, Hey Ale, apologies – I was in training last week and just getting back to checking the website. Necessary configuration of the licensing mode and licensing server. One option instead of using a FQDN is just use “localhost” or “127.0.0.1” to point the RDS instance to look on the workgroup server for the RD Licensing Instance (as long as RD Licensing is on the same workgroup system). https://docs.microsoft.com/en-us/windows-server/remote/remote-desktop-services/rds-client-access-license, https://www.360ict.nl/blog/no-remote-desktop-licence-server-availible-on-rd-session-host-server-2012/, https://support.microsoft.com/en-us/help/2833839/guidelines-for-installing-the-remote-desktop-session-host-role-service. “REMOTE DESKTOP LICENSE ISSUE” “There is a problem with your Remote Desktop license, and your session will be disconnected in 60 minutes, Contact your system administrator to to fix this problem.”, Same Issue here. EventViewer:Applications and ServicesLog:Microsoft:{anything RDS/TS related}.”. How does one wipe clean and oil the chain? * License Server installed with per device CALs in Workgroup Server Running Remote Desktop License Server cannot issue RD license to itself? RDS license server is activated, a license for 5 users is installed. -) there are no errors and no warnings. This error does not appear when connecting to the other machine. – Scott, -) I’m using per-user-licenses, the server is also set to per-user-mode States varies between events. Have anyone a solution for this problem. Original product version: Windows Server 2008 R2 Service Pack 1 Original KB number: 2473823. Select Remote Desktop Services, then NEXT. 3. This worked fine. Change ), You are commenting using your Twitter account. Windows 2012 RDS Server asking for Licensing Mode when it's already set? The license program is “Service Provider Agreement” and Product version “Windows Server 2019” per user CAL. for (External Client Access License).License your deployments with Device or User Client Access Licenses. LicenseServers  (string value), with a value of your FQDN of the License Server instance. Still 0 issued. The RD Licensing Manager shows "issued" as 0 for both device and user CALs. Nothing else stands out. Then select “Remote Desktop Licensing” and “Remote Desktop Session Host”, then Next and Install. Host apps and websites in the cloud. In a comment above, you mentioned 2 logging locations: “Also, any errors in the standard System/App logs or the RED logs? I have 2 machines with one (Server 2019 Standard) acting as a licensing server for my non-domain workgroup and the other a 2016 Standard machine. edit: I noticed that the license diagnoser on the 2019 machine is showing the version of the license server configuration is "Windows Server 2016" even though it is running on Windows Server 2019. Group Policy: Allow Log on through Remote Desktop Services. Thanks for your help! VMWare Horizon: Internal Error Occurred – How FLEX console saved us. Fill in your details below or click an icon to log in: You are commenting using your WordPress.com account. I’ve tried it with the final WS 2019 and the licensing diagnose is not showing problems. I think, than MS prevent to use RD User CALs in W2019 SRV without AD …. In the Registry Editor, select File, then select Connect Network Registry. This can be done under system Properites Thanks for contributing an answer to Server Fault! Regards, Manuel, Hmmm… Maybe MS actually did make some changes to RDS2019… Questions: **edited/added the loopback IP address here 2/6/19**, LicensingMode  (32-bit DWord), with one of 2 values:  2 – for Per Device mode  or 4 – for Per User mode. I went to Server Manage and installed the role “Remote Desktop Service”, selecting “Remote Desktop Licensing” and “Remote Desktop Session Host”. How to create a spiral using Golden Triangles. Thanks for the reply Scott. Opt-in alpha test for a new Stacks editor, Visual design changes to the review queues. After a Remote Desktop server client loses the connection to a Remote Desktop server, you experience one of the following symptoms: You cannot make a connection by using RDP. Asking for help, clarification, or responding to other answers. It would seem proper for MS to continue the “90-day grace” on installing CALs to make sure the RD implementation is good before applying licensing. this link talks about a 2016 environment but if you expand this to 2019. 1. With my experience in Technical Support with a now very large computer company, your odds of succeeding in this endeavor if things go wrong are about 50/50, but let’s get you some info to assist and get you the best odds of winning. ref: https://support.microsoft.com/en-us/help/2833839/guidelines-for-installing-the-remote-desktop-session-host-role-service. Windows Server 2016 Inside Out (includes Current Book Service) Amazon. As this is a workgroup server (non Domain) you will need to configure the Fully Qualified Domain name.