I consider myself to be a strong relationship builder and take pride in my 'people skills'. Talk to the interviewer about your preference when it comes to teamwork or working individually. If you don't have a lot of prior experience with this, then think of a time that you received excellent customer service with an issue you've had. Stress can often be a regular part of the day to day work experience. What They Want to Know: This is an opportunity … If there is an issue with something, I would rather get it out in the open, discuss it, and move on. He was certainly much happier by the end of our call!". I carry around a notebook and write down important facts if I think there is a chance I will forget them. Nursing University Interview Questions Your nursing interview. Michelle Krebs has over 15 years of experience interviewing and hiring candidates in the health care and medical device industries. 6 UnitedHealth Group Nurse interview questions and 5 interview reviews. Health insurance can be layered, complex, and difficult for many, so it is not uncommon to encounter unhappy clients. Then you advance to a 1:1. Was not offered/did not pursue the job because the pay was too low. Read our Terms of Use for more information >. ... Every uni is different,some will have a group interview to access how your team working skills are and others will have a 1-1 interview or mini interviews. The information I have through has said it will be values based, but just wondering if anyone else has had one of … ", "I believe my success with UnitedHealth Group will come from having all of the hard skills that you are looking for, whether learned in school or gained through work experience. Be prepared for lots of situational questions..."Describe a time when... difficult people, workmates, patients, doctors". I had the over the phone interview with the recruiter and I wanted to know what to expect for the in-person interview. Ensure that your answer does not include a factor that would make you appear unfit for the position. You must create your own answers, and be prepared for any interview question in any interview. Let’s magically translate this trickiest of all nursing interview questions. ; Listen to what everybody is saying. ", "I was working in an office where employee morale was very low due to some layoffs done the year before. Never got to speak to the person that actually does the hiring, no in person interview done, I did a phone interview with a front line HR person with no knowledge of what exactly the job entails or could answer any questions about job duties, hours and pay scale. Also be VERY prepared for multiple patient treatment scenarios. Tell me about a time when you let down your boss or a co-worker, 7 Job Hunting Tips For When Businesses Aren’t Hiring, How to Write a Great Job Application Email, 4 Great Personal Statement Examples for Your CV, 6 Great Jobs You Can Get With the Help of Retraining Courses. ", "I know this will come off as cliche, but it's truthful. Find a career at UnitedHealth Group. Doing something for a purpose is so much better than just doing something to do it. If I am offered a position with UnitedHealth Group you will never find me to be disorganized! I have a solid understanding of X, Y, and Z (skills listed in the job description). Working in the healthcare services industry means that you are in contact with vulnerable people, children, pharmaceutical drugs, drug-related equipment, confidential information, and other areas of sensitivity. I let her talk without interrupting her and listened. Be sure to tie your answer into some aspects of what UnitedHealth Group does. Our customer population is also very diverse, so it is important to reflect the customers we serve. "I had a caller the other week who was crying because her insurance didn't cover a procedure that she had a month prior. Interview. Thank you, your vote helps us display the best answers. Free interview details posted anonymously by UnitedHealth Group interview candidates. He was flustered and shared that none of the medical terms or numbers made any sense to him. By the end, he'd learned that insurance would cover the entire set of services, so he was very happy. With an additional 75 professionally written interview answer examples. Be sure to avoid pigeonholing yourself into one particular scenario (IE: I only like to work by myself). The high performers. About Company : UnitedHealth Group Inc. is an American for-profit managed health care company based in Minnetonka, Minnesota. Job interviewing never seems to get any easier. ", "To be completely transparent, I probably bring myself the most stress because of my innate desire to be the best. There were a total of three interviews in the hiring process of UnitedHealth Group. "I believe I could improve on some technical skills including Excel and Word. "I was working with a member whose husband just passed away and she had questions about his insurance policy as she still had bills to take care of from his final days. This will replace the current featured interview for this targeted profile. This question provides an opportunity to demonstrate your people-skills pertaining to customer service, problem solving, and empathy while working with potentially high degrees of emotion. Per Assessment - Nurse Practitioner, Housecalls. Of course, you want to use this opportunity to demonstrate that you can offer helpful alternative suggestions while remaining professional. The information provided is from their perspective. I interviewed at UnitedHealth Group in March 2012. Your response will be removed from the review – this cannot be undone. I know all the key players in this region and stay informed of best practices.". Explore expert tips and resources to be more confident in your next interview. You're very right that life is too short for that kind of behavior! Perhaps you are watching TED talks to gain skills in a particular area, reading the latest-and-greatest book on the subject, or maybe you are taking a seminar at a nearby community center. By bringing awareness to it at the moment, I find my propensity to hold onto control has decreased, so I'm certainly moving in the right direction.". Copyright © 2008–2021, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Tell me about a situation where you had to deal with an irate customer and how you handled the situration. I took this feedback and decided to include others on my team in shaping some of the new ideas I had before bringing them up in the team meeting. This is what makes me even more excited to work here. "Tell me about yourself." I applied online. It sounds like there may be some underlying issues in your current work situation. A couple of days after submitting my resume online I was contacted by a recruiter for a telephone interview. Perhaps you use a particular app or software. Even better, give an example of being able to embrace diversity in the workplace. I took her information down and looked up her account to see what her insurance covered. Interview. Anyone else craving flexibility in the workplace? The interview was almost completely behavior questions and took about 45 minutes total. Round 1 - Telephonic Interview The first round was the telephonic interview. Allowing you to craft perfect responses for your next job interview. Within a few days, the feed was fixed and our analyst had everything she needed. Employers want to know that you have done your homework on the company. I strive for perfection too often, which causes undue stress on myself. Best Jobs in … Free interview details posted anonymously by UnitedHealth Group interview candidates. How Are Businesses Really Treating Employees During COVID-19? I suppose if I had to narrow it to just one area of expertise, I would say palliative care and the necessary family care that comes with it.". What questions did they ask during your interview at UnitedHealth Group? Assure the interviewer that you are able and willing to pass a complete background check. I knew from my experience that most health care systems offer this. 64 UnitedHealth Group RN Case Manager interview questions and 58 interview reviews. Life is too short for this sort of behavior.". Maybe you are a pen and paper person. Some of the activities seemed corny, but it really worked to create the "fun" that was missing from our workplace. Their career opportunities range from customer service, sales, and technology positions, to clinical, consulting, and project management openings. Practice 25 Clinical Nurse Specialist Interview Questions with professional interview answer examples with advice on how to answer each question. I interviewed at UnitedHealth Group (Austin, TX (US)) in November 2010. I pulled 4 other people into the committee and we planned a weekly activity that was inexpensive, but still allowed people to leave their cubes and network with the others on our floor. After our meeting, I connected with my manager individually to share some concerns over being able to maintain a strong output and positive results, so I asked if there were any tasks that might be less pressing that could be temporarily paused. Some people let it fester and just cannot move on, while other people thrive on conflict or tension in the workplace. I interviewed at UnitedHealth Group (United States) Interview. Talk about a time when you were creative, proactive, and displayed the leadership qualities required to resolve a workplace issue. If you have a criminal record, you must disclose this. Asked July 28, 2016 The first interview is a phone interview and the second interview is face to face with the hiring manager. So, why wouldn't the same be true for your career? This interview will not just throw light on UnitedHealth Group recruitment procedure but will also give you loads of useful tips. About a week later I received a call with a job offer. "I received feedback from my manager that because I was pushing for so many new ideas, it seemed like I knew more than everybody else- especially some of the staff who had been here for many years. This was supposed to be a position that needed to be filled quickly and I was told that I should hear back by the end of the week. ", "I consider the data analytics team my customer, even though they are an internal customer. See where UnitedHealth Group stands on this: #workfromhome #flexibility. I am strongly considering applying for a position with them (for RN Case Manager).I have three main questions -1. I'm happy to answer any questions you have.". I have a group interview for Mental Health Nursing with University West of Scotland in December and I'm just wondering if anyone could give me any tips or advice as to what it will be like? What It’s Really Like to Work at Some of the World’s Most Iconic Brands, 8 Companies Offering Seriously Good Financial Benefits, 10 UK Jobs Where You Can Earn More Than £65,000, The 25 Highest Paying Companies in the UK for 2019, 10 Highest Paying Entry-Level Jobs in the UK, The Best Questions to Ask at an Interview, According to a Hiring Manager, 5 Keys to Preparing for a Competency-Based Interview. I enjoyed my interview and felt they asked appropriate questions. It starts with a HireVue invitation of ~5 questions. I am well-prepared for this next step in my career. Assure the interviewer that you can handle an environment that offers diversity. Latest UnitedHealth Group Placement Papers: To prepare for the UnitedHealth Group Placement Test you need to practice the UnitedHealth Group Sample Papers. It … "In my most recent position we had a consistent problem with employees showing up late for their shifts or calling in sick at the very last moment. I am most comfortable, and happy, in this type of environment because it offers me unique learning opportunities. Then you advance to a 1:1. By referring to this article you can excel in the UnitedHealth Group Test Pattern and UnitedHealth Group Selection Process. Also, for every month with zero sick days, a bonus was added. Salary was more than I expected, be prepared to spin an at least two hours. Everyone I spoke with seemed professional - the only complaint I have is that the recruiters should be keeping interviewees updated on decision timeframes. (IE: a bus driver should not find driving to be the most stressful part of the job). 2 UnitedHealth Group Utilization Review Nurse interview questions and 3 interview reviews. UnitedHealth Group employs over 320,000 individuals worldwide. We are all human with our weaknesses, so don't be afraid to share yours! Rather than the typical documenting and reprimanding style that management usually takes, I decided to track the results of an accountability reward system. We have thousands of questions and answers created by interview experts. I manage this by focusing my energy on productive activities that are good for my career. I also love the fact you promote volunteerism within your employees- this is very important to me and I'm excited to learn even more about how to get involved.". The bonus' cost us less money, in the end than the cost of lowered productivity due to absent employees. Your trust is our top concern, so companies can't alter or remove reviews. Assure the interviewer that you would treat everyone at UnitedHealth Group with great respect and a positive attitude. I interviewed at UnitedHealth Group. From 2013 onwards, all primary nurse training will be in the form of a degree, with most nurses attending a university rather than simply training at a hospital nursing school.